Water Quality Advisories Issued

Users of the Pritchard, Sunnyside and West Kelowna Estates Systems are advised of increased turbidity in their water, being drawn from Okanagan Lake, resulting in quality advisories being in effect.

It is recommended that children, the elderly, people with weakened immune system and anyone wishing to seek additional protection bring water to a rolling boil for at least one minute, or use an alternate, safe source of water, for drinking, brushing teeth, preparing food and mixing baby formula.

Free water is available at a bulk filling station at Shannon Lake and Asquith Roads, via a tap located on the Kinsmen Park side of the station. Users need to bring their own containers, and hoses if needed, and ensure they are clean and suitable for potable water.

Map of Water Quality Advisory Areas

This interactive map, provided by the City of West Kelowna's GIS staff, will help users determine if they are within the water quality advisory areas (indicated in yellow).

Water Bulletin

Conservation is an essential component in in effectively managing water - our most precious resource.

Residents are encouraged to follow regulations, which are established to cut down on water use in our arid region. To learn about various stages of water regulations and tips on conservation, please:

Invasive Mussel Bulletin

Zebra and quagga mussels will ruin our lakes, beaches and water infrastructure if they're allowed to take hold.

The Don't Move a Mussel campaign informs and educates boaters and the general public about the threat of invasive zebra and quagga mussels and the destructive effects they will have. The species are not native to the Okanagan. Controlling them would cost tens of millions and their spread would destroy:

  • Aquatic infrastructure
  • Beaches
  • Boats and watercraft
  • Drinking water quality
  • Fisheries and lake eco-systems, and
  • Tourism

Water Management

The proper management of water has led to abundant prosperity and high quality of life in the Okanagan.

For close to a century, infrastructure has been evolving to ensure water is delivered from a multitude of sources to thousands of homes, businesses, industrial operations and farms in West Kelowna.

Five main water systems serve the majority of the city's 35,000 residents:

In addition to these main systems, a number of smaller independent systems and wells exist within the City of West Kelowna, which the municipality does not run. Among these are a collection of independent wells serving properties in the Upper Glenrosa area.

Brief History

When West Kelowna incorporated in December 2007, the Letters Patent, stated that three former systems under the Regional District of Central Okanagan - Pritchard, Sunnyside and West Kelowna Estates - were to be transferred to the new municipality.

The Letters Patent also directed the Lakeview Irrigation District, incorporated 1951, and the Westbank Irrigation District, incorporated 1922, to be dissolved and all assets, rights, claims and obligations to be transferred to the City of West Kelowna effective January 1, 2011.

For nearly two years preceding the dissolution of the water utilities, West Kelowna Council and staff worked closely with the former irrigation districts' governing boards and staff to ensure a smooth transition of service for customers.

Council adopted Water Utility Guiding Principles which addressed:

  • Timing of transition
  • Staff transfer
  • Asset ownership and disposition
  • Governance
  • Finances and costs