Bulk Water Station

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The West Kelowna Bulk Water Station is a subscription based service that provides an affordable option to efficiently supply large volumes of residential and commercial water. Once a customer applies to the city to use the service, the station can be accessed via access code, which is provided at the time of subscription.

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​Location: Corner of Shannon Lake and Asquith Roads.

To apply, please download, complete and submit the application form to City Hall by email to ub.finance@westkelownacity.ca or in person at 2760 Cameron Road, West Kelowna, BC V1Z 2T6:

Or contact the Utility Billing Department at 778-797-8850 to apply.

Operating instructions for using the station are provided on the side of the building or can be downloaded in PDF format from our website:

Please note: Contractors who once applied for a permit to obtain bulk water from a municipal hydrant must now use the station so that the risks of backflow into the water supply system are eliminated.


The bulk water rate is $1.03 per cubic metre. In addition, residential customers are charged a one-time fee of $31.63, and commercial and non-resident customers are charged $63.25 to set up an account and obtain an access code.

The fees account for:

  • Existing water rates for other customers in the City of West Kelowna
  • Rates charged at similar facilities in nearby jurisdictions
  • The costs of designing the site, purchasing the appropriate station and account administration
The fee structure was set February 26, 2013 and is subject to future change; please confirm rates with staff at the time of subscription. *Rates were updated January 1, 2017 per amended Fees and Charges Bylaw No. 0028.