You may view your account online if you go to our Online Services and register as a user. West Kelowna does not accept online utility bill payments at this time.
Mail your cheque with the payment stub to our office at:
2760 Cameron Road
West Kelowna, BC
Utility payments can be made my mail, in person at City Hall (same address as above), in person at most financial institutions or by telephone/online banking.
The City of West Kelowna does not accept credit card payments; however, we do accept cheques from credit card companies. The City of West Kelowna will accept debit cards, money orders and cheques (current, post-dated and certified) and cash. For non-cash payments, City Hall also has an outside drop box located adjacent to the main entrance for after hours use. Please present your entire bill.
Pay in person at most Financial Institutions. Please present your entire bill.
Online payments are available through your bank's website. Please contact your bank for assistance in set up. Your account number is located at the top left hand corner under our address, phone, and fax number.
Sign up for Pre-Authorized Payments and have the payment automatically deducted from your bank account on the due date.
Drop your payment off at our drop box located to the right of the main entrance doors at City Hall.