Utility Billing

The City of West Kelowna provides utility services to residents within our services areas. Depending on property location, your utility bill could apply to any combination of water, sewer and garbage and recycling services. Utility bills are typically mailed and due as follows:
 Mailing Date
 Due Date
 3rd week of Jan.
February 15
3rd week of April
May 15
3rd week of July
August 15
3rd week of Oct.
November 15

You may view your bill online at any time by going to our Online Services and registering and logging in as a user. Sorry, West Kelowna does not accept online payments at this time; however, you can arrange for online payments through your financial institution.
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New Accounts or Moving

Contact the Utility Billing Department at 778-797-8850 or utilitybillings@westkelownacity.ca at least 24 hours before your move in order to close your account and/or open a new account and arrange to have your meter read. Please provide your new mailing address so that your final bill can be forwarded if applicable.